Q&A

  • Please review our shipping policy to ensure you have all the necessary information regarding the delivery of your order.

    1.Order Processing:

    Your order will be processed within 1 to 2 weeks from the date of purchase. This processing time allows us to carefully prepare, inspect, and package your items to ensure they reach you in perfect condition.

    2. Delivery Time:

    The delivery time for your order will vary based on your location and the shipping method selected during checkout. Please note that the estimated delivery time does not include the order processing period.

    3. Order Tracking:

    Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. This tracking number will allow you to monitor the progress of your package as it makes its way to your delivery address.

    4. Delays and Exceptions:

    While we make every effort to ensure timely delivery, please be aware that unforeseen circumstances such as weather conditions, customs inspections, or other issues beyond our control may occasionally cause delays. We appreciate your understanding in such situations.

    5.Order Changes and Modifications:

    If you need to make any changes or modifications to your order, such as updating the shipping address, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that changes may be limited once your order has been processed.

    6.Customs and taxes:

    All import duties and taxes charged by the destination country are included in the order amount. Unfortunately, we have no control over these fees and the time it takes to clear customs, as this varies considerably from country to country. We ask that you contact your local customs office for more information on potential duties and taxes prior to placing your order to avoid unexpected charges.

    If you refuse to accept the order, you are responsible for the initial shipping charges and any duties and taxes incurred on the order. This amount will be deducted from your refund.

  • At AFKIR Paris, we are committed to providing you with a seamless shopping experience. If you are not completely satisfied with your purchase, we are here to assist you with our straightforward return policy. Please read the following guidelines carefully to ensure a smooth return process.

    1.Eligibility for Returns:

    We accept returns for items that are in new, unused, and unaltered condition, with all original tags and packaging intact.

    Returns must be initiated within 14 days from the date of delivery.

    2.Non-Returnable Items:

    We regret that we cannot accept returns for the following items:

    Items that have been personalized or customized.

    3.Return Process:

    To start the return process, Please complete the Return Form within 14 days of receiving your order to arrange a return.

    After this period, we cannot guarantee a refund for the returned item.

    (We are not responsible for return costs)

  • Custom Clothing Policy

    At AFKIR Paris, we take great pride in offering custom clothing that is tailored to your unique style and preferences. To ensure a satisfying experience, please review our Custom Clothing Policy below:

    1.Design Consultation:

    To begin the process of creating your custom, we will schedule an initial consultation with one of our skilled designers. During this consultation, you can share your vision, design ideas, and any specific requirements you have in mind.

    2. Design Collaboration:

    Our designers will work closely with you to transform your ideas into a detailed design concept. We will discuss fabric choices, colors, measurements, and any other customizations necessary to bring your vision to life.

    3. Accurate Measurements:

    Accurate measurements are crucial for crafting custom clothing that fits you perfectly. Our team will guide you on how to take precise measurements or schedule an appointment for an in-person fitting if required.

    4. Fitting Sessions:

    Depending on the complexity of the design, we may schedule one or more fitting sessions to ensure that the clothing is being crafted to your satisfaction.

    5. Production Timeline:

    Once the design and measurements are finalized, we will provide you with an estimated production timeline. Please note that custom clothing takes time to create, and the timeline may vary depending on the complexity of the design and our current order volume.

    6. Payment:

    We require a non-refundable deposit upfront to cover the design and materials costs. The remaining balance is due upon completion and before the delivery of your custom clothing.

    7. Pricing:

    The final price of your custom clothing will depend on several factors, including the complexity of the design, choice of materials, and any additional customizations.

    8. Alterations:

    In the rare event that your custom clothing does not fit as expected, we will work with you to make necessary alterations. These alterations will be made at no additional cost within a reasonable timeframe.

    9. Cancellation Policy & Refund:

    Once production has begun, cancellations may not be possible. Please discuss any changes or cancellations as early as possible during the design and measurement phase.

    Custom Made look are not refundable.